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Whitwick Health CentreNorth StreetWhitwickLeics, LE67 5HXTel: 01530 839629
Click here for an Online Consultation Available for routine medical consultations, not for emergencies.
UNTIL FURTHER NOTICE ALL GP APPOINTMENTS WILL BE TELEPHONE CALLS, THESE ARE BOOKABLE ON THE DAY - IF YOU HAVE A PREBOOKED APPOINTMENT DO NOT ATTEND, THE DOCTOR WILL RING YOU ON THE DAY OF YOUR APPOINTMENT BUT CANNOT GUARANTEE A TIME. THE CALL MIGHT BE FROM A WITHHELD NUMBER.
NURSE APPOINTMENTS - YOU WILL BE CONTACTED IF YOU HAVE AN APPOINTMENT WITH THE NURSE, PLEASE DO NOT ATTEND IF YOU HAVE A COUGH AND/OR TEMPERATURE/ LOSS OF TASTE OR SMELL.
Click here for more information.
The telephone number to book appointments is 01530 839629.
The practice pharmacist, Rob, has appointments to book for medication reviews. He also does asthma reviews for patients aged over 18 years old. Medication Reviews should be booked with Rob not a doctor.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Key messages for patients
· Stay at home if you have either:
- a high temperature – you feel hot to touch on your chest or back
- a new, continuous cough – this means you've started coughing repeatedly
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you're staying at home
Testing for coronavirus is not needed if you're staying at home
· if you live alone and you have symptoms of coronavirus illness (COVID-19), however mild, stay at home for 7 days from when your symptoms started.
· if you live with others and you or one of them have symptoms of coronavirus, all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill
· it is likely that people living within a household will infect each other or be infected already. Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community
· for anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14 day isolation period.
· if you can, move any vulnerable individuals (such as the elderly and those with underlying health conditions) out of your home, to stay with friends or family for the duration of the home isolation period
· if you cannot move vulnerable people out of your home, stay away from them as much as possible
· if you have coronavirus symptoms:
- do not go to a GP surgery, pharmacy or hospital
- you do not need to contact 111 to tell them you’re staying at home
- testing for coronavirus is not needed if you’re staying at home
· plan ahead and ask others for help to ensure that you can successfully stay at home and consider what can be done for vulnerable people in the household
· ask your employer, friends and family to help you to get the things you need to stay at home
· wash your hands regularly for 20 seconds, each time using soap and water, or use hand sanitiser
· if you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 online coronavirus service. If you do not have internet access, call NHS 111. For a medical emergency dial 999
· The NHS will contact patients from Monday 23 March 2020 if you are at particularly high risk of getting seriously ill with coronavirus. You'll be given specific advice about what to do. Do not contact your GP or healthcare team at this stage – wait to be contacted.
From the 1st April 2020, the practice will use SMS (text) reminders for appointments & routine test results, please ensure reception has your current mobile number.
Extended Access appointments
We are increasing the number of appointments available for you to see a GP in the early mornings, evenings or at weekends across West Leicestershire.
Depending on your individual circumstances and symptoms, we may offer you an ‘extended access’ appointment. Please note however, that these appointments will not be in your usual GP practice and may not be with one of your usual GPs or nurses.
Depending on the reason for your appointment, and if you are in agreement, it may be suitable for you to see an Advanced Nurse Practitioner, instead of a GP.
The clinician you see will be able to access relevant sections of your medical notes and will communicate what has happened during your appointment back to your usual GP practice.
These appointments will be available at the following locations:
Loughborough Urgent Care Centre at Loughborough Community Hospital
Coalville Community Hospital
Hinckley and Bosworth Community Hospital
If you would like to know more please speak to a member of practice staff.
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced).
Please refer to Further Information Section - Flu Campaign 2020